Logitech Keyboard Elite Black

Manufacturer:	Logitech
List price:	~~$39.99~~
Our price:	that is 100% off!

Logitech Keyboard Elite Black

Average rating: Stars

Good keyboard with a nice look

From an appearance standpoint, this is one sharp looking keyboard. Function-wise, its good and has a ton of useful features. I do miss the calculator hot-key that was included with my older MS keyboard, otherwise this is unit is perfect.

Logitech Keyboard Elite Black - Logitech

I had great support

I had really good support when I called. My keyboard had become frayed and I called to get a replacement. My call took a total of 9 mins including pushing 1's and 2's to speak to the right person. I'm now getting a updated version of my keyboard in 5 to 6 days. I plan to buy a new mouse from them soon.

Logitech - Logitech Keyboard Elite Black

MAC users, beware!

This keyboard has been buggy for me on two separate computers (both Macs) both running OSX. On both I experienced a weird glitch: If I hit the right command (apple) key and the shift button at the same time it would lock up my keyboard permanently until I un-installed and reinstalled the keyboard driver using an old, functional keyboard.

What makes this especially weird is that the keys work fine independently from one another in combination with any other keys. Likewise the left command+shift key combo works just fine. What's the big deal? Well as a professional artist, I use photoshop which includes tons of keyboard shortcuts including such common uses such as "print preview". I had to go out of my way to unlearn the reflexsive key combo. I probably locked up my keyboard 10 times before it finally unlearned to use those keys (on the right only).

Tech support was absolutely no help. The told me they couldn't help me because I was running an OS they didn't yet support (10.3).
Fine... I'll suffer along till they catch up.

Months later when they finally updated their driver to match Mac's current OS, it did nothing to remedy the problem.
I call tech support again and they tell me it's my computers' fault- both of them.
What a strange coincidence that their keyboard supposedly works on ever other mac in the world accept the last two I've owned...

Fast forward a few more months and I have an unrelated computer glitch which requires me to reinstall my system folder (unfortunately eliminating the keyboard driver as well) I go to their site to download the latest driver and now Macs are no longer supported for this keyboard! No driver, whatsoever.

I call support and I get an equally confused and rude gentlemen who suggests (no lie) that I try unplugging the keyboard and typing on it for thirty seconds. No idea how he thinks this will fix the lack of software but I play along, if only for the sake of a memorable anecdote.

Surprise, surprise- it still doesn't work when I plug it back in. After 10 minutes of haggling with the guy trying to explain the simple concept of needing mac-specific software for his computer product he tells me he will send me another, newer, elite keyboard. After giving all my information I try and ask for a little reassurance: "Will this one be supported for macs"?

Long pause...

He's "pretty sure", but he's-- (get this) TURNED OFF HIS COMPUTER FOR THE DAY, SO HE CAN"T LOOK IT UP FOR ME. (?!) Mind you this was at 4:30pm in Logitech's Eastern time zone.

Great, thanks for your help. If you need me, I'll be out on my front steps holding my breath for this new, possibly-functional, keyboard to arrive.

Perhaps this keyboard works fine for PC users, but if you're a Mac person, RUN, do not walk away from these guys. Although I can't imagine their tech support is any better for PC folks.

So avoid this keyboard and moreso, this company. Unless, of course, you're a masochist for laughable customer service, in which case I can't recommend them highly enough.

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