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Brother MFC 4800 Multifunction Printer, Scanner, Copier & Fax| Manufacturer: | BROTHER | | List price: | $349.99 |
| Our price: | Too Low To Display that is 100% off! |
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| Brother MFC 4800 Multifunction Printer, Scanner, Copier & Fax |
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Average rating:  |  |
Great Customer Service |
Product works great. Has all the features one could want. I have it working as printer, fax, copier and scanner. I can use parallel port with one PC and USB with another PC so I can have a common printer without a network!
Above all the customer service is GREAT. If you call on Thurs. or Friday you can get someone in minutes and they take you step by step and bend over backwards to solve the problem.
BUY IT!!! |
| Brother MFC 4800 Multifunction Printer, Scanner, Copier & Fax - BROTHER |  |
Works OK, sometimes... |
I recently purchased a replacement for this machine. It worked OK on my last computer although it had a bad habit of feeding multiple pages when I was trying to fax. I eventually gave up and switched to scanning my pages one at a time and THEN faxing them. That saved me from having to re-send faxes all the time.
I upgraded my computer to a new Toshiba laptop. I followed Brother's instructions to install the software, but it only got part of the way through the installation and then bailed out. I would have called Brother technical support for help, but they're only available during regular business hours. As a coincidence, I just happen to work those same hours. (Duh!) Unwilling to take time off from work, I tried Brother's on-line tech support, but they just claimed that I didn't have enough RAM. I have 768MB of RAM, thank you very much.
After failing to install, the software did not show up in Add/Remove Programs so I wasn't able to uninstall the software either. With the software half-installed, I got mysterious messages from the installer whenever I rebooted my computer and I was unable to install my new printer's software. Brother's on-line tech support had a utility that was supposed to uninstall their software just in case you run into trouble (which apparently many people do or else such a utility wouldn't exist.) I tried the utility and it didn't help.
So, how did I finally get out of this frustrating mess? I formatted my hard drive, re-installed Windows XP and all of my applications, and then installed the software for my new printer (a Canon MP780, by the way).
In short, if you buy this machine and it works for you, you will probably be reasonably pleased with it considering the price you probably paid for it. If it doesn't work for you, prepare for some major frustration. |
| BROTHER - Brother MFC 4800 Multifunction Printer, Scanner, Copier & Fax |  |
Avoid this and other Brother Fax Machines |
I had this machine and the 2800 for my small office. Mind you I sent faxes and rarely received them. Even with that I only sent 2 a day. After 4 months the 4800 went and after 5 months the 2800 went. Both times I got intense black lines on the pages I faxed, not knowing until a customer told me and caused embarassment on my end. Nothing could be done to repair it. I was told it was more than likely the drum which sold for more than the fax. End result both in the garbage.
Avoid all brother products at all costs. My brother (how ironic) bought a brother laser jet and had a problem after 6 months and also had to toss it. Save your money. |
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