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Polycom Soundpoint Pro SE-225 2-Line Professional Conference Phone with Caller ID| Manufacturer: | Polycom Inc. | | List price: | $249.00 |
| Our price: | $197.99 that is 20% off! |
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| Polycom Soundpoint Pro SE-225 2-Line Professional Conference Phone with Caller ID |
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Average rating:  |  |
Great Home Office Phone!!! |
Due to the less than glowing reviews about this phone on this site, I hesitated from buying this phone. All my research indicated that this phone would perfectly suit my needs, but I passed over it and searched for more suitable alternatives. However, I found nothing comparable -especially at this price. I called Polycom's tech support department and asked about the kind of problems they received regarding this phone and what potential concerns customers typically express.
Well, I ordered the phone and set it up. It exceeded my expectations in every way. I work from home managing collaboration for nationally distributed sales and operations teams -thank goodness for the Internet. I spend much of my day on conference calls. With this phone and three way calling from my local phone company on each line, I can call instantly arrange conference calls with up to four locations.
This phone is very well designed for the person who uses the speakerphone. I almost exclusively use the speakerphone. No one has ever complained about the quality. It allows means to speak softly or not. I have walked into the room adjacent to my office and maintained a conversation. I can work with my back to the phone and continue my conversations.
The phone permits extensive user customization to suit her work style. This includes setting separate ring volumes and ring styles for each line. Separate handset, speakerphone and headset volumes. Stores 99 incoming, 99 outgoing call histories and 99 speed dial numbers. Many more options that indicate that Polycom spent some time thinking about the features that improve productivity.
The handset does not seem of any lesser quality than more expensive phones from Avaya, Meridian or Nortel. I do not consider the inability to lower the keypad volume problematic. I don't consider warmth generated by the phone abnormal or problematic. My home office permits me to work without disturbing anyone. I plug my phone into a battery up, so that I can use it even in a power outage. I have my entire office equipment on battery backup. My role does not accommodate downtime.
If you want a two-line phone with a terrific speakerphone, I do not believe you will find a better one -especially at this price. I recommend this phone without reservations.
August 10 Update:
Originally, when I submitted this review -two weeks ago, I said that I wished that the phone had a voicemail waiting indicator. Well, it does!!! I had to call my phone company, Qwest, and ask them to activitate "Visual Messaging Waiting Notification". Now, when I have a message, a red light on the button of the corresponding line -line 1 or 2, flashes. What a wonderful surprise!! So, now and after an additional two weeks of use, I do not have a single complaint or wish for this phone - perhaps a Qwerty keypad for entering contacts or bluetooth synchronization with Microsoft Outlook and my PalmOne Treo. :) |
| Polycom Soundpoint Pro SE-225 2-Line Professional Conference Phone with Caller ID - Polycom Inc. | |
Good functionality and quality |
This phone has excellent voice quality, including in conference mode. The only reasons it doesn't get 5 stars from me is that :
a) it is unable to operate if there is a power outage - as opposed to perhaps just losing some of its functionality . Just make sure it isn't the only phone in your home.
b) there is a bug which occasionnally renders it unable to operate. I can't figure out what causes it. It may be my cats that walk on it at night and press a weird sequence wit their paws :). The only cure I have found is to pull the power plug, which reboots it. |
| Polycom Inc. - Polycom Soundpoint Pro SE-225 2-Line Professional Conference Phone with Caller ID | |
Excellent SOHO Phone! |
I read all the reviews as did everyone else and I was caught between a home phone with a lot of features like the uniden or panasonic (needed 2 line) and a professional phone like Polycom. Even though this unit is the little brother of the bigger conference room speakerphones it is undeniably a solid performing small business / home office phone. You won't get the features of a home phone - yes the non tilting LCD is annoying and you can't download Brittney's latest masterpiece as a ring tone. But what matters for me - searchable and indexed phone book (type in the letters and it goes right to the name), as well as an excellent speakerphone. I don't know about other reviews knocking the speakerphone, but for me it is excellent. There is *no* static or clipping for me whatsoever. I rareley ever use the handset and sit 2-3 feet away form the phone and no on eever complains. So I felt compelled to through in my two cents - excellent phone, just what I was looking for for home office, excellent handset / speakerphone / call transfer and conference abilities, etc. |
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