The sound quality can't be faulted, both sending and receiving are crystal clear (and now private). Wearing it all day you can now hear when people are paging you, not just when standing in line.

Now the bad; the build quality should be questioned, the speaker inside the earbod rattles around in mine, and the "PTT" button is difficult to press when wearing gloves. The earbud's a little big for my ear, and isn't as comfortable as it could be (although it fits under my helmet fine).

The other problem I've had with this is that it pops out of the headphone jack on the radio with annoying regularity. I've solved this with duct tape, which isn't pretty but it is functional....